Privacy Policy
Last updated: April 15, 2026
TradeGenz ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application.
1. Information We Collect
We collect the following information when you use TradeGenz:
- •Account Information: Email address, name, and password when you register.
- •Usage Data: App interactions, features used, and session duration to improve the app experience.
- •Device Information: Device type, operating system version, and unique device identifiers.
- •Push Notification Token: Firebase Cloud Messaging token to deliver trading signal notifications.
- •Payment Information: In-app purchase transactions are processed through Google Play / Apple App Store. We do not store your payment card details.
2. How We Use Your Information
We use the information collected to:
- •Provide and maintain the TradeGenz service.
- •Send real-time trading signal notifications.
- •Process subscription purchases and manage access.
- •Improve app performance and user experience.
- •Respond to support requests.
- •Comply with legal obligations.
3. Information Sharing
We do not sell your personal data. We may share your information with:
- •Firebase (Google): For authentication, push notifications, and analytics.
- •Google Play / Apple App Store: For in-app purchase processing.
- •Legal Authorities: When required by law or to protect our rights.
4. Data Security
We implement industry-standard security measures to protect your data, including encrypted storage of credentials and secure HTTPS communication. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal data as long as your account is active. If you request account deletion, we will delete your personal data within 14 business days, except where retention is required by law.
6. Your Rights
You have the right to:
- •Access the personal data we hold about you.
- •Request correction of inaccurate data.
- •Request deletion of your account and data.
- •Withdraw consent at any time.
To exercise these rights, please contact us or use our account deletion request form.
7. Children's Privacy
TradeGenz is not intended for users under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. Continued use of the app after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@tradegenz.com Website: tradegenz.com